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Who we are

Our website address is: https://thegearconsulting.com. We are committed to the protection, privacy and security of customers using this website, whether through the use of a mobile device/other device or media. All personal data collected from this site complies with the principles of the EU GDPR Data Protection Act 1998 and May 25, 2018. By accessing this site, you agree to the terms of this Privacy Policy and consent to the collection, processing, use or transfer of data as set out in this policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Our systems and website use cookies to collect data when you interact with them, especially when

  • You browse any page of the website;
  • Our representative calls you;
  • You use the website;
  • You receive emails from us
  • You chat with customer support representative;
  • You connect integrations;
  • You opt-in to marketing emails.

We will delete your personal data from the databases no later than 10 years from the last time you used the website.

You have the right to access any data that we hold relating to you. Requests must be made in writing and proof of identification is required to protect your data and to ensure it is not disclosed to unauthorized parties.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Information We Collect and Use

When a user visits our website, we automatically collect and store standard information, such as IP address, browser type, access time, etc. This information is gathered for internal use only. IP address is used to generate aggregate statistics of website exploitation. Browser type and access time are needed to improve the quality of the content and increase the effectiveness of our Support Team.

Personal information. We collect personal information (e.g., name, e-mail address or phone number or any other information that you provide) when you register for an account with us. Or when you provide personal information to our site during contact with its representative via phone, email, internal messaging section or live chat.

Personal and Billing Information that You Provide

We collect and store personal information, such as name, e-mail address, phone number and billing address, provided via the registration form, as well as during direct communication of a person with a representative of our platform via phone, live chat or email before or after the registration process. Your personal information is collected and securely stored in our database for internal use only. You are required to give only valid information, which will be used to check your identity or verify your payment. Certain fields on the registration page, which are not marked with asterisk (*), are optional. Alternative phone numbers and/or e-mail addresses are needed for our efficient cooperation only.

We may use your email address to send any updates regarding our Terms and Conditions and other policies, agreements and other documents that regulate the use of the Website. By providing your contact information, such as email address and phone number, you give us the right to contact you to clarify the details of your Order, verify your payment as well as initiate contact with promotional purposes. You may unsubscribe from promotional emails by following the instructions in the emails you receive from our platform. You may request us to stop issuing calls for promotional purposes by sending an email or contacting our representative through chat.

We may request you to provide additional information, aside from the information required in registration and Order forms, in order to verify your identity or payment received for your Order. Failure to provide such information may hamper the Firm’s ability to process and complete your Order.

If you fill in the billing information on the Website, your billing details will be received by the payment processor or merchant and used accordingly to process your payment. Our representatives do not have access to your credit card information, it is received by the secure payment processor and used ONLY to process the authorized payment for your current Order.

We do not share any of the personal information you provide with any third parties without your permission, received in written form. This regulation does not apply to personal and/or identifying information, provided in instructions necessary for completing your Order and/or additional materials and files (see subsection “Order Instructions and Additional Materials”).

You can remove your name and phone number from our database by making correspondent changes in your profile if and when we have client portal. Other personal and sensitive information, including your email address and information about your Orders, may be removed from our database by your request in written form sent. If such request is received, we will remove your account and any personal information from the Firm’s database within 14 days.

Why we collect your information

Our platform collects your personal data in Order:

  • Provide services;
  • Keep the website running
  • Improve the website;
  • For customer support;
  • For marketing purposes (with your consent)

We will not sell or provide your data to any third party where you have not provided your consent to do so. All other data is processed in accordance with the General Data Protection Regulation (GDPR) 2018 and other applicable laws.

Purpose and Scope of this Policy

Our platform does not knowingly attempt to solicit or receive information from children minors. We acknowledge and understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Policy describes the policies and practices with regard to the collection and use of your personal data, and sets forth your privacy rights.

Consent Withdrawal

If you have given consent to the processing of your data you can freely withdraw such consent at any time by emailing us to any address displayed on our contact page.

If you do withdraw your consent, and if we do not have another legal basis for the processing of your data, then we will stop the processing of your personal data.

If the Website has a legal obligation for collecting and processing your data, then we may continue to do so but subject to your legal interests and rights and or limitations set forth by the law.

Security

We have put in place the required security and organizational measures and procedures to secure the data collected and stored. We have security policies and data processing agreements with all our employees and contractors, who are obliged to follow and maintain appropriate technical and organizational measures. We have an internal Information Security Policy. Connections to the Website are encrypted using 256-bit SSL with integrity assured by the SHA2 ECDSA algorithm. We use servers that comply with strict international data security standards, including ISO 27001.

You acknowledge that no perfect security infrastructure exists, no data transmission is guaranteed to be 100% secure, and there may be some security risks.

If and where it may be required to log in to our website, you are responsible for your login information and password. You shall keep them confidential.

In case of a breach of privacy, please contact us immediately on [email protected].